Practice Update

Dear Patients, 

With the end of 2022 drawing to a close, we are writing with some exciting news. 

In February 2022 myself and my wife Lara became the new owners of Lynbridge House Dental Surgery and as some of you may have already seen, we renamed the practice Dartmoor Dental.

This is not our first time of practice ownership, previously purchasing a long-established practice in the centre of Exeter in 2012 and growing it to an award-winning centre of excellence - The Exeter Dental Centre.  We have a very clear philosophy, where high standards and the latest technology are paramount to patient care and leading dental treatment.  

If you haven’t met us yet, we very much look forward to meeting with you soon. We have increased the channels of communication so if you would like to get in touch with us regarding any of the improvements and changes we are making at Dartmoor Dental , you can now follow along on Facebook, Instagram or drop us an email at:  hello@dartmoordental.co.uk

We hope the overview below, helps to give you a greater understanding of what has been happening at the practice since our takeover earlier this year and what plans are in place for the future of Dartmoor Dental & its valued patients & staff. 

Our Aims & Investments 

Dartmoor Dental is currently undergoing a half a million-pound investment, with six replacement dental chairs already complete, a new radiographic 3D imaging machine, digital scanners, and the all-new Airflow dental hygiene technology.  Underpinning this investment is new kit and equipment for best practice treatment, the IT has been fully upgraded and the practice management software has been moved to Dentally, a cloud-based state of the art communications system designed to make booking appointments convenient and stress free.   

The telephones have been moved off the front reception desk to reduce waiting time at ‘check In’ and you will now be met by two friendly receptionists who will focus on your booking and greeting when you arrive.  This, along with the new Microsoft 365 software, WhatsApp for business, dentally smart patient portal and our online booking tool, should make for a more pleasant and smooth patient journey with us.  

We understand the current reception space and waiting areas are in real need of some TLC, please do bear with us, this is at the forefront of our plan and we have a redecoration program commencing in the first half of 2023. Our vision is to create a calm and comfortable space, whereby you can sit back and relax until your appointment. The exterior of the building will be addressed too, with scaffolding and decorators booked for spring alongside new signage. 

New Room ‘air change’ systems are being installed to refresh and filter all the air into the surgeries over twelve times an hour for, air conditioning for patient & staff comfort. 

 Investing In Our People

We are nothing without a great team. All of our staff are undergoing an extensive training programme. From Front Of House training to advanced dental courses, you will start to see a greater involvement of the whole team in your dental care, utilising the General Dental Council’s full scope of practice.  This means we can be more efficient in seeing patients, work towards five-star treatment and reduce waiting lists. We aim to offer the best patient care for as many patients as we can in Tavistock and the surrounding areas, both under our NHS exempt contract and our Private Dentistry Membership. 

Membership Makeover 

Earlier this year, we launched a new single plan for the practice, in place of the nine currently in existence.  The new plan is to make life simpler for everyone and is perfectly designed for patients who wish to spread the cost of their preventative dental care in a scheme that’s straight forward and rewards patients for loyalty. We really value our membership clients and work hard to ensure you always receive the best exclusive fees and benefits for becoming part of our private members club. From January 2023 there will be a small monthly fee increase to fall inline with our overall treatment fee increases.

Membership Includes: 

• One annual check-up  

• Two dental hygiene visits a year 

• Half price emergency visit for temporary treatment and pain relief (£60 instead of £120) 

• 5% off all private dental treatment 

Monthly Fee £18.75 

From January 1st 2023.

Please click this link if you would like to Join Our Membership

There is no prequalifying criteria, you can join straight away following an initial examination with us and it is truly the best way to budget your dental care.  

Launching Dental Implants 

We are delighted to welcome experienced Implant Surgeon – Jonny Lynd to the practice. Dr Lynd has placed over 600 implants, has an excellent reputation & achieves fantastic patient results. If you have a missing tooth or dentures and would like a fixed permanent solution that fits perfectly, please email hello@dartmoordental.co.uk to book your consultation with Dr Lynd.

Consultations are £90 which covers a thorough assessment with best treatment and solution offered.  

Coming Soon for 2023 

Plans are in place to offer three new services for 2023. Sedation for Nervous patients, Award Winning Skin Aesthetics  & Cosmetic Teeth Straightening. More details to follow in spring 2023. If you have an interest in any of these new services, please drop our reception an email and we can pop you on our enquiry list. hello@dartmoordental.co.uk 

 Price List

For convivence and transparency, all our dental treatment fees can now be found listed on our website and the new price list for 2023 is now available to view. Price List

Our NHS Contract 

We are working super hard to continue with our NHS exempt contract, although it grossly underfunded as you may have seen reported in the media recently. We felt as new owners to the business, it was our duty to try maintain the contract for the community and provide a safety net to the people of Tavistock for their dental needs.  We have moved our NHS bookings and enquiries online to cope with the overwhelming demand of the service. This is the fastest way to book and a necessary measure in order to keep the service working. We politely request all patients visit our website and follow the instructions below to make your appointment.  

Our NHS exempt contract allows only patients in receipt of certain benefits and patient groups such as pregnant/new mothers and children to obtain this service.  

BOOK YOUR NHS EXEMPT APPOINTMENT 

www.dartmoordental.co.uk/nhs-exempt

CLICK- Request NHS appointment & complete the short online form 

NHS Kids Clubs 

In the August 2022 holidays we launched our first dedicated ‘Kids Club’, where the whole practice reverted to being a ‘child only’ centre for the morning.  Parents had the opportunity to book ‘check up’ appointments for their children and make the most of toothbrushing stations led by nurses, child friendly oral health advice and goody bags to help make dentistry more fun for kids. Helping children form positive associations with the dentist from a young age is vital to helping them grow up without dental fears and phobias. We are now delighted to announce, we now have scheduled kids club every school holiday for the rest of 2022 and 2023.  

Appointments are open from babies to children 18years and under.  

Kids Club Dates 2022 – 2023 

Wednesday 21st December 2022 (Christmas holidays) 

Wednesday 15th February 2023 (half term) 

Wednesday 5th & 12th April 2023 (Easter holidays 

Wednesday 31st May 2023 (Half term) 

To book your child’s space please email nhs@dartmoordental.co.uk with KIDS CLUB in the title